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Ok boomer (lemmy.world)
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[-] hOrni@lemmy.world 0 points 1 week ago

Reading the comments, do people not like self checkout? Is it another one of these American things, that baffle the rest of the world? Like grocery baggers. I'm European, living in Poland and Denmark and if given the choice, I will always pick the store with self checkout. It's simply faster. Only old people don't use self check out, not because of boomer ideology, but because they need the cashier's help.

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[-] scytale@lemm.ee 0 points 1 week ago

I personally prefer to use the self-checkout lane because I want my groceries bagged in a specific way (raw meat in one bag, cans/bottles in another, etc.). It's infuriating when I line up my groceries in order on the conveyor and the bagger just stuffs them in the bags randomly anyway.

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[-] Aceticon@lemmy.world 0 points 1 week ago

Not wanting to do free work for a company (they don't even give you a discount if you use self-service) is being a boomer?

That's the first time I've seen the word "boomer" on the opposite side of the word "sucker".

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[-] psycho_driver@lemmy.world 0 points 1 week ago

I'm on Team Boomer on this one.

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[-] callouscomic@lemm.ee 0 points 1 week ago

I'd rather check myself out than deal with other idiots. It's a win for my sanity.

[-] leadore@lemmy.world 0 points 1 week ago* (last edited 1 week ago)

So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven't worked out: besides the problems and delays they cause where they have to provide employee assistance anyway ("Unexpected item in bag", etc), they've lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.

(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.

[-] CoolMatt@lemmy.ca 0 points 1 week ago

Because the store is packed, they only have 2 cashiers on shift and I want to go home.

[-] Aceticon@lemmy.world 0 points 1 week ago

It's almost as if they do underman the tills on purpose to force people to do the checkout work themselves for free ....

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[-] Snowclone@lemmy.world 0 points 1 week ago

They are HUGELY advantageous to shoplifters. My local grocery store did it for a few years and stopped all together.

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[-] explodicle@sh.itjust.works 0 points 1 week ago

The Boomers are right sometimes, like about keeping email.

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[-] jaggedrobotpubes@lemmy.world 0 points 1 week ago

...because it's a non-sequitur and makes no sense as a response.

[-] roofTophopper@lemmy.world 0 points 1 week ago

When I bring my banana through the cashier lane they give me a dirty look. But when I ride one of the lawnmowers inside and try to mount a self check out, I get kicked out of the store. MAKE UP YOUR MIND!

[-] ricecake@sh.itjust.works 0 points 1 week ago

I've never understood the people who seem to not get that some people actually don't mind scanning their stuff and putting it in bags, and insist that that's the line between what the customer does and the employee. They also used to carry your groceries to the car for you, and you can also get them to pick everything up, bag it and bring it to your car or house. It's not like the checkout process is the special part that can't change.

Yeah, they want to save money by having fewer people get more customers checked out faster. I don't really care since the part I like, getting finished at the store, happens faster.

[-] toynbee@lemmy.world 0 points 1 week ago

I love self checkout. Conversation with strangers is difficult, slow and often not fun. Separating that aspect from checking out is the best customer service a lot of stores offer.

Some stores near me are removing or disabling self checkout. Apparently this better serves the customer. Can't quite see how taking away options improves things, but ...

[-] Mouselemming@sh.itjust.works 0 points 1 week ago* (last edited 1 week ago)

I respect your preference, and for some people it could even be considered a "reasonable accommodation."

But I prefer to have the person who does this all day whip through the scanning and bagging while I pay up. It may not be rocket surgery, but good cashiers have an efficiency of eye/brain/hand motion that I can't match. Especially when there's multiples of the same item, their machine trusts them to do it the efficient way rather than scanning and weighing each item. Or having the produce codes at their fingertips without stopping to read them. And since all machines have little quirks, it's helpful to know exactly where to apply "percussive maintenance."

I am comfortable speaking with strangers, so I always thank them and wish them a good day. And I don't stand for entitled assholes giving them shit, either.

Having both options is best and should be part of ADA compliance.

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[-] bazingabot@lemmy.world 0 points 1 week ago

I wouldn't mind if either the cost savings by the grocery store would be transparently passed on to the customer and not greedily put in own pockets OR the checkout process is like " walk through a gate, everything is self scanned due to RFID tags and you can pay immediately at a machine"

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this post was submitted on 09 Oct 2024
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