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submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[-] Holymoly@lemmynsfw.com 55 points 1 year ago

They’re making the case for pirating games even better.

What fucking morons

[-] Underwear@lemmy.world 44 points 1 year ago

I saw a great quote,

"It's not pirating if buying it isn't owning it".

[-] gerbler@lemmy.world 15 points 1 year ago

It's definitely still pirating. I think the quote uses the term "stealing".

[-] False@lemmy.world 7 points 1 year ago* (last edited 1 year ago)

Also you can steal services. For example imagine hacking the payment panel on an automated carwash so you don't have to pay.

[-] Platomus@lemm.ee 9 points 1 year ago

But this isn't about services like Game Pass - these were bought games.

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[-] kibiz0r@lemmy.world 11 points 1 year ago

Piracy can’t be stealing if paying for it isn’t owning.

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[-] dojan@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

Don't feel bad about pirating AAA titles. See, the creatives and people that actually put work into the game have already been paid - usually at least. There are cases like Bethesda, who stole work from their composer - and so you're not taking any profits from the people that matter.

Any money you'd pay to license a game would mostly just go to shareholders and greedy execs.

[-] AustralianSimon@lemmy.world 5 points 1 year ago

Yeah so their studio gets downsized, closed or merged. The big companies don't care about the people. Tech lost 10k dev jobs last year, plenty of talent out there desperate.

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[-] gosling@lemmy.world 48 points 1 year ago

What happened to owning something you've paid for forever?

These companies need to realize if they keep fucking over their paying customer, it'll be more convenient for people to just pirate their product. At least FitGirl won't knock on my door and demand me to delete his repack off my hard disk just because I haven't visited his site in a while

[-] BrudderAaron@lemmy.world 13 points 1 year ago

Yar har fiddly dee. Do what you want 'cause a pirate is free.

As "wrong" as stealing is, I find it more wrong that companies can keep fucking us over like this without reprimand. Triple A games are becoming more and more difficult to justify the new $70 price tag.

[-] dgilluly@lemmy.world 7 points 1 year ago

I haven't bought a triple A game brand new since like 2014 or something. I wait until they have some sort of sale on them first. Literally didn't buy Cyberpunk 2077 until very recently when they finally knocked it down to $30 a few weeks ago. It actually shocked me to walk by the games isle recently and see that triple A titles including yearly sports games are like $80 now. Crazy IMO. I might go back to reading books.

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[-] 0Xero0@lemmy.world 42 points 1 year ago

One more company to add to my "Pirate Only" list

[-] SaltyLemon@lemmy.world 14 points 1 year ago

Don't even bother playing. Their games have been shit for years.

[-] mackpack@feddit.de 7 points 1 year ago

Anno 1800 is pretty great.

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[-] Potfarmer@lemmy.world 29 points 1 year ago

Well guess I won't be "renting" any games from them then. If I buy something it means I own it, in perpetuity. In fact I'm fairly certain Europe has laws against this, though Ubisoft will probably just have to pay a "fine" that is more a gentle slap on the wrist. We need to stop fining these companies, it does not stop them from breaking the law repeatedly. Stop arresting pirates, start arresting CEO's.

[-] ButhJolokia@feddit.nl 7 points 1 year ago

If the EU slaps you with a fine, it's usually not a slap on the wrist but something that seriously stings.

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[-] Desistance@lemmy.world 22 points 1 year ago

This is why Steam got the lion's share. Ubisoft is mad disrespectful.

[-] obinice@lemmy.world 19 points 1 year ago

Imagine buying something from these people after this.

Yes, sometimes I don't play a game for 5 years, but I bought and own it, and I know it'll be there when I come back to it.

....unless it's Ubisoft, then purchases aren't really purchases, and you don't have any right to expect your property to be there when you get back 🤦‍♀️

[-] rikudou@lemmings.world 16 points 1 year ago

You don't own it, though. The same can happen on Steam, though they're obviously not that shitty. The only store that lets you "own" games is GOG, that's why you won't find new games by shitty companies there.

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I've not been buying Ubisoft games since the sexual harassment scandal back in 2020, and this only reaffirms my choice not to buy anything from them. It's not just scummy, it's pointlessly scummy.

Admittedly, physical copies of games don't resolve this issue either: legally speaking when you own a physical disk, all you own is the disk itself- not the contents. The only way to actually fix this issue is better consumer protection laws.

[-] dgilluly@lemmy.world 7 points 1 year ago

Yep. We need a law that says "a person owns any item or service they buy for a one time fee. No 'licensing' them out of ownership" or legalese for the same thing. Only loophole should be if it's outright advertised as a subscription service.

Then another law that guarantees access to schematics and repair parts for reasonable fees. No loopholes. Schematics or die, that's how I roll.

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[-] TPetrichor@lemmy.world 16 points 1 year ago

How long is "too long"? If I lose my Anno empires I will shit bricks

[-] gogosempai@programming.dev 16 points 1 year ago

And then they wonder why they can't compete with Steam and end up crawling back to Gabe for every game.

[-] ABCDE@lemmy.world 16 points 1 year ago

"We certainly do not want you to lose access to your games or account"

So why do this? Corporate greed.

[-] Katana314@lemmy.world 9 points 1 year ago

I don't even see how greed motivates this. I can't think of anyone that would go back to Ubisoft games after being locked out. Even assuming they were the scummiest of publishers, how does this give them anything other than bad press and sworn-off customers?

[-] HiddenLayer5@lemmy.ml 10 points 1 year ago* (last edited 1 year ago)

They're hoping this will actually entice people to come back. Following that "get people in the door first and then worry about what you'll sell them" business model, it's the same logical reason that Costco has super cheap hot dogs that they lose money on, and Epic Games has free games every week. It's just to get you to into a position where you can be marketed to.

That's the more "amicable" business strategy though. The more sinister possibility is, well, a constantly running app (the Ubisoft launcher is configured to start on boot by default, and even if you turn that off it spawns a background process as soon as you click on it at least till you reboot), always online with full user permissions and filesystem access is a very powerful thing, you've gotten yourself a pretty capable Trojan virus that people are willingly installing and granting whatever permissions you need! Plenty of Windows users are also in the habit of using the admin user with system access for literally everything, which makes it even easier for them to exploit.

[-] fluckx@lemmy.world 9 points 1 year ago

They can't even show me the store on a language I want to see it in. They just arbitrarily decide I should be looking at it in french. Despite having my profile specify English. Despite having my entire launcher on English. French is the only language I'm allowed to see the store in.

And they wonder why i never buy shit from their store....

Getting people to come inside and have a look is a good strategy if they can make sense of what you're selling and under which conditions. Entering a shop with shiny pictures and everything explained in Arabic means I won't be spending money there as I can't figure out under which conditions I'm buying anything.

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[-] Smacks@lemmy.world 14 points 1 year ago

It's always ethical to pirate Ubisoft games

[-] HR_Pufnstuf@lemmy.world 14 points 1 year ago

I've heard they are doing this to comply with things like GDPR. If that's the case, and they are deleting accounts to not be storing personal information longer than allowed, then before closing your account, they should email you an encrypted bundle of your data that you could later send back to them to restore your account. It wouldn't be against those laws if they send it to you to keep... and it would provide you with a path back to full restoration.

[-] SJ0@lemmy.fbxl.net 14 points 1 year ago* (last edited 1 year ago)

Huh. I've got some games on Ubisofts store.... Well, maybe not anymore.

You'll have to explain to me why I shouldn't just steal any future Ubisoft titles if they steal all mine first...

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[-] dottedgreenline@lemmy.ml 13 points 1 year ago

This is kind of my biggest fear with all these digital games platforms. I have over 2100 games over most of the platforms, it just became so easy to finally be able to get all the games I grew up salivating over. What's to stop Valve or GOG suddenly "having" to make similar, or competely new changes of unbeknownst fuckery due to pressure from the spooky all-knowing investors?

[-] WarmSoda@lemm.ee 5 points 1 year ago* (last edited 1 year ago)

They're all going to go away eventually. Put your favorite games on storage to keep. You don't have to install on your C drive.

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[-] hyperyog@lemmy.world 13 points 1 year ago* (last edited 1 year ago)

This is why I'm a big supporter of physical media if possible. Sure the actual game may not be on there or something because it's too big or whatnot, however with what the hell is going on with digital companies in the modern videogaming world, yeah no they simply just can not be trusted much with the amount of power they hold. This includes but not limited to: Ubisoft, Steam, EA, Epic Games, etc.

EDIT: Yeah GOG is fine apologies for that, however the well majority of games in the digital world are simply just licenses that these companies have control of.

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[-] MossBear@lemmy.world 12 points 1 year ago

If I liked their games, I'd be quite upset, I'm sure.

More garbage decisions from a garbage company

[-] Snapz@lemmy.world 10 points 1 year ago

Don't buy games you don't own

[-] damnYouSun@sh.itjust.works 17 points 1 year ago

I think that ship has unfortunately sailed.

Even if I buy a game on Steam I don't technically own it. If the game was ever deleted from their servers and then I lost my local copy either because I uninstalled it or because I got a new computer, I would have no way to get my game back, and I doubt that Valve would refund me.

But some games literally don't have physical releases, even if I did have an optical drive. So what option do I have?

The only real solution to all of this is a changing copyright law that says that once a piece of software no longer becomes commercially available through legitimate means it becomes legal to pirate it. But that would require politicians around the world to a, understand computers and b, not being 900,000 years old.

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[-] AngryBear@lemmy.world 8 points 1 year ago

Thanks for the heads up, 10 year old account was almost gone, phew!

[-] Skyrkazm@lemmy.world 8 points 1 year ago

This proves why we need to regulate that digital or not, games we purchase are considered our property. Not at the mercy of deletion for zero reason. Otherwise, pirate away for all I care guys. If they treat us like this, fuck'em and their sales.

[-] m3t00@lemmy.world 7 points 1 year ago

have some dlc there. had. no big deal, came with Assassin's Creed on PS3 I think. gave it to kids years ago. $20 maybe. got too old for games. can barely type

[-] kite@lemmy.world 7 points 1 year ago

It's like they want people to pirate their games.

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[-] suckaduck@lemmy.world 7 points 1 year ago

Guess I'm no longer buying games by Ubisoft. I spend hundreds in their store and they're going to delete my account if I'm inactive to long? You can't be making this shit up.

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[-] yemmy@lemmy.world 7 points 1 year ago

I just had a horrible experience with Assassins game purchased through Steam. I had bought the game few years back. Played some and stopped. And deleted my Ubisoft account. This week I downloaded the game again hoping to play it. I created a new Ubisoft account but the game wouldn’t launch.

Hours spent with the support got me nowhere. In summary, their response is that since the original Ubisoft account was linked to the purchase, they cannot now link the game to the new account.

I provided the Steam proof of purchase but that didn’t help.

Steam support didn’t help either.

I can’t play a game I purchased and own.

This should be illegal!

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[-] gamer@lemm.ee 7 points 1 year ago

A part of me wants to start spreading a #PirateUbisoftGames hashtag.

...but another part of me doesn't want to bother because it's just Ubisoft games lol

[-] kamen@lemmy.world 6 points 1 year ago

Maybe related to these changes, maybe due to something else, I don't know, but a Ubisoft game I have installed through Steam (Far Cry New Dawn) stopped launching for me. I tried verifying game files through Steam (more than once), but that by itself didn't help. What worked however was uninstalling Ubisoft Connect, then verifying game files again through Steam (which sadly installs Ubisoft Connect again), then launching the game (which initiated a Ubisoft Connect update for me). Hope that helps someone.

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[-] dangblingus@lemmy.world 5 points 1 year ago

They said if you receive an email, it's 30 days of no activity once you receive the email. Apparently it's being sent to people who have been inactive > 1 year.

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this post was submitted on 22 Jul 2023
320 points (97.3% liked)

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