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submitted 1 year ago by Jacobp100@lemmy.ml to c/reddit@lemmy.ml

I’m not sure if it’s a coincidence, but I raised a case with the ICO in the UK, and today they got back to me asking for all my communication with Reddit. Also today - after a month of silence - Reddit also emailed me with this

If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes

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[-] yumcake@lemmy.world 6 points 1 year ago

That's pretty dubious, otherwise why would I get all these replies from 3-7 years ago? Not new replies on dead threads, but the replies were posted that long ago, and I'm being notified about them now as "new" comments. Seems a lot like deleted posts coming back.

[-] Anticorp@lemmy.ml 3 points 1 year ago

This is why Power Delete Suite edits the comment before deleting it. If Reddit is keeping a record of deleted posts and comments, then theoretically they'd only be left with a bunch of comments that say nothing. But I'm pretty sure that if they're keeping deleted comments, then they're also keeping edit histories.

[-] RoundSparrow@lemmy.ml 2 points 1 year ago* (last edited 1 year ago)

I imagine they have full offsite backups they can pull data from. That's why we have documentary shows like Mr. Robot, never forget 5/9!

[-] deweydecibel@lemmy.world 0 points 1 year ago

Yes, comments are being restored, but what they're saying is it's not something they're doing deliberately. The scripts people were running were basically failing and comments got restored automatically. That message literally encourages you to run them again or try different ones

[-] Auli@lemmy.ca 2 points 1 year ago

That doesn't even make sense. How could a script failing to delete a post have this outcome?

[-] SpeakinTelnet@sh.itjust.works 2 points 1 year ago

It doesn't. A Reddit script just sends a request to delete the comment. At that point if the comment is deleted and then restored due to a timeout it is 100% on them.

It would be different if they would send back an error code without any changes being made, but the fact that the comment was first deleted is proof enough that their system received and at least started to process the call.

[-] _danny@lemmy.ml 1 points 1 year ago

Yeah... My comments which were restored were deleted for several days before they started reappearing. That doesn't sound like a flaw on the scripts, but a flaw on how reddit handles bulk comment deletion.

[-] ApathyTree@lemmy.dbzer0.com 2 points 1 year ago

Mine weren’t bulk deleted (I manually deleted weekly) and still respawned weeks after deletion.

[-] Zagorath@aussie.zone 0 points 1 year ago

Fwiw this is not necessarily a new problem. As a mod I’ve seen it before, if you go through hitting "remove" on a whole bunch of comments in a row often some of them will be visible again when you refresh the page. Something similar could be what’s happened here. Reddit’s backend has never been very good.

[-] radau@lemmy.dbzer0.com 0 points 1 year ago

I can understand seeing them after a refresh, but visiting my user profile not logged in from Tor and showing everything deleted then having it all come back 2-3 weeks later is a little shady. I just checked my account again after my 3rd powerdeletesuite run since the shutdowns and I had one single comment restored (despite shredding before delete but maybe that failed)

[-] Zagorath@aussie.zone 1 points 1 year ago

Yeah that's quite a bit more sus. If it's showing up as disappeared after a couple of minutes, it should stay removed.

[-] fishos@lemmy.world -1 points 1 year ago* (last edited 1 year ago)

The issue is reddit doesn't store all the data in one indexed and centralized location. It was pointed out that "hot" and "top" sorting aren't just a sort, but literally TWO LISTS that are constantly being updated and adjusted. So if you remove a comment from one list or location, it still might exist in other places. Then when reddit software gets around to reconciling these differences, the copy that still exists gets pushed onto the other lists and returns.

I'm not trying to justify the system; it sucks and reddit is directly responsible for that. But it does seem like they're not intentionally restoring content, it's just a side effect of their bungled system.

[-] ApathyTree@lemmy.dbzer0.com 1 points 1 year ago* (last edited 1 year ago)

Except that’s crap, because I have been manually deleting my Reddit comments weekly at minimum for years, and I’ve had several that repopulated a few weeks ago, after being deleted for multiple weeks.

Some of them have respawned more than once even.

So Reddit is entirely full of shit.

[-] Radium@sh.itjust.works 1 points 1 year ago

I’m a web developer, that is absolutely not how any of this works.

Their claim that the scripts are failing causing comments to be restored is not possible. When you make a request to a website the site returns a success or fail status. The scripts are getting success statuses, the users are manually checking and seeing that their posts are deleted and then they reappear later. This means there is a mechanism between step 2 and 3 being run by Reddit affecting an already completed action.

Don’t comment on stuff like this unless you have any idea what you’re talking about.

[-] Bozicus@lemmy.one 1 points 1 year ago* (last edited 1 year ago)

Whether they’re doing it on purpose is not relevant to the legal aspect of the situation. They have a responsibility to honor deletion requests. If a user complains, the appropriate response is “sorry you had a problem, we’ll fix it,” not “sorry, we will only honor our legal responsibilities if you follow our preferred [but not stated until now] procedure for requesting deletion, try again.” Having database problems opens you up to legal liability whether you like it or not, and trying to convince users that you are not responsible for your own database is… inappropriate.

Besides, there have been bugs with manual deletion, too. This is at least partly a problem with their own systems.

[-] imekon@lemmy.blahaj.zone 1 points 1 year ago

I deleted mine by hand, they still returned. I've taken to editing them and replacing the text with [deleted]. Seems to be working better for now.

[-] UnverifiedAPK@lemmy.ml 3 points 1 year ago

If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes

Link it or put the email address in your post if you want people to actually do it

[-] Dubious_Fart@lemmy.ml 3 points 1 year ago* (last edited 1 year ago)

This is nothing more than reddit pushing their luck with european data laws, and finally relenting and going "OMG if your stuff wasnt deleted it was your fault, not ours, We promise it'll totally work this time if you do it again, since we've turned off our desperation measures after being threatened by fines by the EU"

[-] bowreality@lemmy.ca 2 points 1 year ago

Mine are staying delete now after initially a few popping back up. What’s more concerning is that I requested my data a few weeks after I deleted my content. I was fully expecting to get empty files but nope ALL of my content. Dating back 10 years is still there! It’s not on my Reddit profile but they clearly kept it somewhere and can recall it whenever they want to. They do not delete the data.

A blatant lie. They've restored some of my posts and comments 4 times.

[-] Hudell@lemmy.ml 1 points 1 year ago

I hate a lot of the things that reddit has been doing but I still think not all of them are on purpose. I ran into this issue myself before it was widely discussed and my first thought was that it had simply failed to delete some comments or deleted only from some cache.

So far every exampe I've seen of this can still be explained by bad engineering and I see no reason to think it is "undeleting" stuff by design, since it seems to happen to very random content that has no general value (like restoring 20 random comments out of 900 that were deleted).

[-] Bozicus@lemmy.one 1 points 1 year ago

“Welcome to gaslighting 101! Please take a syllabus from the pile you will [not] find by the door, which will [not] include your instructor’s contact information and office hours.”

[-] fleabomber@lemm.ee 1 points 1 year ago

Right? Make sure you trust your script? Who's broken the trust here?

[-] Tiritibambix@lemmy.ml 1 points 1 year ago

I got the exact same answer.

I kept all my communications with them and I still have to legally wait untill july 28th to report them to my national competent authority.

[-] eleitl@lemmy.ml 1 points 1 year ago

I've filed my GDPR request a couple days ago and a shreddit session is due after that. Then another GDPR request to check.

[-] NightAuthor@beehaw.org 1 points 1 year ago

If you’ve got an old account and active account, you’ll need to use your export to iterate through all comments to delete. Any script or app not using the export will be severely limited by the way the API (and this website) return comment listings for users.

[-] eleitl@lemmy.ml 2 points 1 year ago* (last edited 1 year ago)

Shreddit is rate-limiting and takes the GDPR export file as input. It's written in Rust with executable binaries available.

https://github.com/andrewbanchich/shreddit

[-] NightAuthor@beehaw.org 1 points 1 year ago

Oh, I swear I read through those docs before and didn’t see that feature. Well that’s cool.

I ended up writing my own shitty little script bc I couldn’t find an existing one. Glad it’s out there.

[-] NightAuthor@beehaw.org 1 points 1 year ago

Oh, I swear I read through those docs before and didn’t see that feature. Well that’s cool.

I ended up writing my own shitty little script bc I couldn’t find an existing one. Glad it’s out there.

[-] crowsby@lemmy.ml 1 points 1 year ago

The founder of Tildes, Deimos, is a former Reddit backend engineer who believes this is a technical issue rather than a case of Reddit purposefully subverting user intentions:

Yes, this is almost certainly a technical issue. The way reddit caches things probably isn't the standard way you're thinking of, like a short-term cache that expires and refreshes itself. There are multiple layers of "cached" listings and items for almost everything, and a lot of these caches are actually data that's stored permanently and kept up to date individually.

There are also multiple other places and ways that comments are cached—comment trees are cached (order and nesting of comments on a comments page, for all the different sorting methods), rendered HTML versions of comments are cached, API data is probably cached, and so on.

All of these issues are probably just some combination of all of your posts being difficult to find and access due to the listing limits or certain cached representations of posts not being cleared or updated properly.

[-] Jacobp100@lemmy.ml 1 points 1 year ago

If you added a 5s delay between deletes, they don't come back. Not a caching issue

[-] socsa@lemmy.ml 1 points 1 year ago

This isn't really a good excuse though. Right to be forgotten doesn't me the right to be forgotten except in a cache loop. Sometimes this stuff is time sensitive.

[-] ohto@lemmy.sdf.org 1 points 1 year ago

If it isn’t on purpose, then they have a bug that is restoring comments. My main account is 18 years old. Cake Day is December 2005. I deleted it all, and then I checked from multiple devices to ensure when I logged in it was all gone, and it was. Until it wasn’t. I had about 100 random comments from 2013 to 2022 come back. So I manually deleted them all… again. And then a few days later, suddenly different comments are back. I must have repeated this deletion process 4-5 times. Each time, Reddit’s interface (not a third party script or app) showed me everything was gone… until it wasn’t.

They have some automated recovery going on whether they want to admit it or not.

[-] termus@beehaw.org 1 points 1 year ago

I'd have to dig around for it, but I remember someone posting on here that reddit was restoring their comments. Then they found out that the comments they claimed reddit restored were actually in a privatized subreddit that opened back up. The script they were running to delete comments couldn't because it didn't have access to the comments to delete them.

Reddit is doing a lot of shady shit but I don't feel like this is one of them.

[-] ohto@lemmy.sdf.org 1 points 1 year ago

Okay, now that’s a plausible explanation. Some of those subs may have been private and coming back online over several days. Thanks for the insight.

this post was submitted on 21 Jul 2023
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