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Business owner 'hires' ChatGPT for customer service, then fires the humans
(nationalpost.com)
This is a most excellent place for technology news and articles.
Cheap as hell until you flood it with garbage, because there is a dollar amount assigned for every single interaction.
Also, I’m not confident that ChatGPT would be meaningfully better at handling the edge cases that always make people furious with phone menus these days.