Cant see some of my comments (lemmy.one)

submitted 1 year ago* (last edited 1 year ago) by Sentau@lemmy.one to c/syncforlemmy@lemmy.world

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I had this bug recently on beta 40 where I would reply to a comment on a post and my comment would show up. Then if I refreshed the post to load in new comments, my reply would be collapsed and clicking on it would lead to a 'no comments added' message. The comment would still be visible in the profile section and from other lemmy apps.

Edit : some photos as proof/example

Edit : This is not only an issue for my comments only, it is also issue for comments from other people aswell. Usually it seems to be an issue associated with the last comment of a thread where the these comments are collapsed in sync and when I expand them, no comments are added. But these actually exist and can be seen from other apps(voyager in my case). Oddly this does not happen for every comment thread but it happens with enough comments that it is noticable. I have not been able dig up any other commonilities between the disappearring comments other than the fact they appear at the end of comment chains/threads.

Device information

Sync version: v23.08.31-14:10    
Sync flavor: googlePlay    

View type: Slides    

Device: hanoip    
Model: motorola moto g(60)    
Android: 12

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[-] Sentau@lemmy.one 2 points 1 year ago* (last edited 1 year ago)

@ljdawson@lemmy.world were you able to recreate the issue? I went through the settings and could find nothing that I could have done that would lead to this issue. All I have changed since installing the app is changing fonts and font sized. Almost all other settings are whatever they were by default.

Hell there comments in this very thread made by you and me that don't load up in sync. https://lemmy.one/comment/2596964.

If you have not been able to recreate the issue, I will make a post enquiring as to if others are facing the same issue or if it is some problem on my end

[-] ljdawson@lemmy.world 2 points 1 year ago

I think I might have figured this out

Have you set a language in your profile?

https://feddit.uk/post/1502559

[-] Sentau@lemmy.one 2 points 1 year ago

I will try changing the language but there does seem to be a subtle difference in our cases. He couldn't see the comments on the official website but I can. I will still try the solution though

[-] ljdawson@lemmy.world 2 points 1 year ago

Let me know how it goes!

[-] Sentau@lemmy.one 2 points 1 year ago* (last edited 1 year ago)

I tried some things out and I have learnt a few things.

Changing the language settings(and including every language) did not solve the issue.
I reinstalled the app and before logging in, viewed this post and was able to load and view all comments.
After logging in, I was not able to view all the comments of this post. By switching to the anonymous lemmy.world feed I am able to see the comments again.
I also tried to view the comments before restoring my settings and after restoring my settings. The outcome in both cases was the same

Edit : I changed the instance that the anonymous feed uses from lemmy.world to lemmy.one and was able to replicate the issue. It seems the issue lies how sync is fetching comments from the lemmy.one instance. I will try out if other instances run into the same issue

[-] Sentau@lemmy.one 2 points 1 year ago* (last edited 1 year ago)

The 5-6 other instances I tried out did not face this problem. Just to be sure, I cleared the app's cache and user data, force stopped it and then viewed the post using lemmy.one as the base instance and was able to replicate the problem. @ljdawson@lemmy.world

[-] ljdawson@lemmy.world 3 points 1 year ago

So just to be clear it's only lemmy.one?

[-] Sentau@lemmy.one 3 points 1 year ago* (last edited 1 year ago)

I have tested with around 20 instances. The popular ones like lemmy.ml, lemmy.world, etc, a few of the feddit.country domains and a few random instances. Lemmy.one seems to be the only one suffering from the issue. Now i haven't tested all the instances so maybe some obscure instance faces this problem but in my experience only lemmy.one suffers from the bug.

[-] ljdawson@lemmy.world 2 points 1 year ago

Gotcha thanks. I'll write this up as an issue on GitHub and see if I can replicate it my end.

[-] Sentau@lemmy.one 2 points 1 year ago

Yeah no pressure. It was just bugging me as the issue was seeming very random and unreproducible. Thanks for all the work on the app

[-] ljdawson@lemmy.world 2 points 1 year ago

Link to the comment?

[-] Sentau@lemmy.one 4 points 1 year ago* (last edited 1 year ago)

There is this comment as well (not mine) which I cannot see/expand on sync but can on other apps.

https://lemmy.world/comment/3000038

[-] Sentau@lemmy.one 2 points 1 year ago

https://lemmy.one/comment/2590887

[-] ljdawson@lemmy.world 2 points 1 year ago

Hmm so your comment is collapsed if you open the whole thread but clicking expand works

[-] Sentau@lemmy.one 3 points 1 year ago* (last edited 1 year ago)

Clicking expand does not work on my end though. When I click to the expand the comment, I get a 'no messages found' pop up at the bottom and the comment just disappears