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Tesla was dealing with 2,000 cases a week amid a surge in driving-range complaints from frustrated customers, report says / (www.businessinsider.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Tesla was dealing with 2,000 cases a week amid a surge in driving-range complaints from frustrated customers, report says /::Elon Musk's EV company aimed to shut down customer complaints about driving range, Reuters reported, citing people familiar with the matter.

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[-] really@lemmy.world 12 points 1 year ago

So what happened next? It “was” dealing with complaints. And now?

[-] orphiebaby@lemmy.world 11 points 1 year ago

Sue the shit out of them. Class-action lawsuit. A few billion dollars from Musk's endless fortune. They're blatantly lying, then shutting down thousands of complaints.

[-] Yendor@sh.itjust.works 7 points 1 year ago

Tesla don’t get to decide how they rate their mileage - they have to follow the EPA testing procedure. If they use any figure other than the EPA figure, they’ll be breaking the law.

The fact that the EPA testing procedure doesn’t match real-world conditions is the problem. And it’s not one Tesla can solve.

[-] orphiebaby@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

Sue the EPA then. I hate deception and honestly everyone should.

[-] MaxVoltage@lemmy.world 5 points 1 year ago

he is on a litigation loosing streak

[-] Tot@lemmy.world 9 points 1 year ago

How is this not a crappy article about a crappy PR?

[-] preacher37@lemmy.world 3 points 1 year ago

Fun fact: if you floor the car 100% of the time your range is less. Also fun fact: if you drive a gas car uphill your mileage is less than the posted.

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this post was submitted on 28 Jul 2023

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