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Modern consumer logic
(lemmy.ml)
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this post was submitted on 30 Sep 2023
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No, Amazon sends whatever they feel like sending, not that the small business is bad. The small business probably doesn't even know it's happening.
So, if I understand it correct, when you order from a third party through Amazon, the third party never gets the order but Amazon sends something else instead? That wouldn't be legal in Europe.
It happened to me a lot, enough for me to go through the manufacturer if at all possible.
Edit: This also isn't new: https://gimletmedia.com/shows/reply-all/brhow4/124-the-magic-store
What's happening is to save space Amazon stores all items of the same likeness in bulk containers. The worker who fills the order just picks up one from the container. This is why buying memory cards (micro SD and so on) is such a crapshoot these days on Amazon. They aren't necessarily shipping you what the independent seller shipped them. They're shipping you one from a bulk container with the contents that many independent sellers shipped them.