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[-] noqturn@lemm.ee 76 points 1 year ago

WoTC, Reddit, Twitter, now unity. All made changes that their user base said they wouldn’t like, made the changes anyway, then lost a bunch of users. There must be some new business Guru telling everybody to piss off their customers

[-] stopthatgirl7@kbin.social 47 points 1 year ago* (last edited 1 year ago)

Unfortunately, they all seem to be working from the techno-feudalism playbook. It started when tech companies realized they could make more by making us rent software instead of selling it to us, and it’s spread.

[-] massive_bereavement@kbin.social 30 points 1 year ago

Techno-feudalism sounds cooler than enshitification and way cooler than what it is.

[-] zzzzz@sh.itjust.works 15 points 1 year ago

Enshitification is the journey, techno-feudalism is the destination.

[-] massive_bereavement@kbin.social 1 points 1 year ago

Can't wait for some bootlicker to name himself "techno-feudalist knight" in linkedin.

[-] RatherBeMTB@sh.itjust.works 13 points 1 year ago

Fucking Adobe was the first one to rent their suit of applications. It has been downhill from there, even smartphone apps want to rent access these days.

[-] Narrrz@kbin.social 18 points 1 year ago

we're not their customers, we're the product they sell.

[-] p03locke@lemmy.dbzer0.com 11 points 1 year ago

Can't sell a product that isn't using the site any more.

[-] HKayn@dormi.zone 6 points 1 year ago

People are still using Reddit and Twitter, and they will continue to do so unless something truly catastrophic happens.

[-] p03locke@lemmy.dbzer0.com 1 points 1 year ago

People are still using MySpace, Tumblr, and FARK. What's your point?

[-] HKayn@dormi.zone 1 points 1 year ago

Then which "product that isn't using the site anymore" were you referring to?

[-] p03locke@lemmy.dbzer0.com 1 points 1 year ago

Those sites are still dead, given how low the population is. MySpace still exists, but it doesn't really have an audience. And you can't sell ads without an audience.

[-] float@feddit.de 18 points 1 year ago

piss off their customers

At least for Reddit and Twitter, the users are not the actual customers. The ad companies are the customers.

[-] rahmad@lemmy.ml 15 points 1 year ago* (last edited 1 year ago)

Pretty sure Elon was first to the key, and the rest have followed suit.

In seriousness, though, the primary driver is the VC tap slowing down significantly and forcing long term business strategy to lean much harder into its existing opportunities vs. planning for periodic cash infusion from investors. A lot of these businesses never had to set themselves up for success in the absence of that capital, and it's led to bad practices and product strategies.

[-] babyphatman@lemmy.ml 6 points 1 year ago

This is the real answer. The low interest money train has left the building and these companies are scrambling to meet their feduciary duty

[-] sugar_in_your_tea@sh.itjust.works 7 points 1 year ago* (last edited 1 year ago)

Yup, the old mantra was:

  1. Hype product
  2. Get users
  3. ...
  4. Profit?

They might experiment with ads and subscription tiers, but the real focus is always on getting users. Look at YouTube, AFAIK, it's still not profitable (or if it is, it's barely profitable), and not for lack of trying over the past few years. Yeah, sites like Reddit and Twitter are cheaper to run, but there's still a ton of overhead and ads aren't as profitable there.

Now investors want to see a return, and it's just not happening.

this post was submitted on 20 Sep 2023
525 points (99.1% liked)

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