971
submitted 2 months ago by neme@lemm.ee to c/technology@lemmy.world
you are viewing a single comment's thread
view the rest of the comments
[-] sugar_in_your_tea@sh.itjust.works 3 points 2 months ago

Yup. I'm pretty good at avoiding talking to people, yet I've needed to call in a few times recently for stuff I should've been able to handle online:

  • report fraud
  • cancel credit card
  • report internet outage
  • buy insurance

If they want to save money on customer support, make the customer support less necessary to get routine tasks done...

this post was submitted on 10 Jul 2024
971 points (98.8% liked)

Technology

58143 readers
4593 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS