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McDonald’s will stop testing AI to take drive-thru orders, for now
(www.theverge.com)
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this post was submitted on 17 Jun 2024
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I wonder if the concept could still be useful. It fails if the goal is removing human workers, but the tech basically enables "cashiers" to work from home, and that's a win for the cashiers who'd like that.
But no one is going to invest in a win for the cashiers, and if they did, then like we saw, it would be outsourcing the work to third world nations, rather than local people having the ability to work from home...