The vast majority of people are techno illiterate, even within firms that make technology. A handful of people (relatively speaking) are making most of the stuff. Everyone else is just feeding that process. The legal system is set up to motivate the concealment of information about products. You cannot find the documentation to repair embedded systems, even if you have the desire to fix them and the 'right to repair'.

In our village we have a wildly popular 'repair cafe' where people bring their faulty electrical items to be repaired by volunteers. People don't want to toss their duff appliances in landfill but we need the tools and education.