I think with a human operator, we can be proactive. A person can be informed of bias, learn to recognize it, and even attempt to compensate for their own.

I think you're being very optimistic here. I hope very much that you'd be right about the humans. I have a feeling that a lot of these type of decisions are also resulting from implicit biases in humans that these humans themselves might not even recognize or acknowledge. Few sexists or racists will admit to being racists or sexists.

I agree about your point about the "computer says no" issue. That's also addressed in the video and fits well into her wider point that large parts of the population not understanding how so-called AI works is a huge problem.