I mean... yeah, retailer gut checks were a major driver for the industry for ages. The entire myth of the videogame crash in the early eighties, blown out of proportion as it is, comes down to retailers having a bad feeling about gaming after Atari. I'm big on preservation and physical media, but don't downplay the schadenfreude caused by the absolutely toxic videogame retail industry entirely collapsing after digital distribution became a thing. I'll buy direct to consumer from boutique retailers all day before I go back to buckets of games stolen from little kids and retailers keeping shelf space hostage based on how some rep's E3's afterparties went.

That said, those guys really did flood the market with cookie cutter games in a very short time there for a while. There were a LOT of these.

Weirdly, Neverwinter Nights must have done extremely well for how much credit Bioware gives it for redefining the genre, but at the time I remember being frustrated by it. It looked worse than the 2D stuff, the user generated content stuff was fun to mess with it didn't create the huge endless content mill you'd expect from something like that today.

I should go look up if there's any data about how commercially successful it really was somewhere. Any pointers?