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this post was submitted on 03 Jan 2024
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That's not 23 and me fault at all then. Basically boils down to password reuse. All i would say is they should have provided 2fa if they didn't.
At this point, every company not using 2FA is at fault for data hacks. Most people using the internet have logins to 100's of sites. Knowing where to do to change all your passwords is nearly impossible for a seasoned internet user.
A seasoned internet user has a password manager.
Not using one is your negligence, no one else's.
One password to break them all, and in the dark web bind them.
The sad thing is you have to balance the costs of requiring your customer to use 2FA with the risk of losing business because of it and the risk of losing reputation because your customers got hacked and suffered loss.
The sad thing is some (actuall most) people are brain dead, you will lose business if you make them use a complicated password or MFA and it puts them in the position to make a hard call.
They took the easy route and gave the customer the option to use MfA if they wished and unfortunately a lot of people declined. Those people should not have the ability to claim damages (or vote, for that matter)
I feel like that argument could be made for some things, but inherently cannot apply to companies involved in personal, genetic, or financial information.