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HBO Max was renamed Max, and Warner Bros. Discovery lost subscribers
(www.theverge.com)
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this post was submitted on 03 Aug 2023
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I was a subscriber and there was no smooth move over to max. I had to keep resetting my password every time I logged in and then eventually couldn’t get into either site even moments after a reset. Eventually said fuck it and cancelled.
If it’s anything more than barely inconvenient to use your service I’ll spend my money elsewhere
Having to configure settings all over again on every single device pissed me off, especially since the new app didn't even have subtitles customization of any kind. As someone who uses subtitles for almost all viewing, nothing turns me off of a streaming service faster than being stuck with shitty black bars and gigantic blocky text by default and being unable to change it.
And for fuck's sake, nobody likes video previews with sound, and you can take your credit-skipping autoplay and shove it up your corporate ass.