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We should stop saying "The customer is always right" because it's not true
(discuss.tchncs.de)
A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The best ones are thoughts that many people can relate to and they find something funny or interesting in regular stuff.
I think the saying is an abstract concept and began because the customer is always right if the business is doing well or not, but somehow the meaning got twisted around to an abomination of "Customer is entitled to bully, throw a tantrum and be arrogant and demanding."