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submitted 4 months ago by esaru@beehaw.org to c/technology@beehaw.org

The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

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In exchange for selling them repair parts, Samsung requires independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops, according to a contract obtained by 404 Media. Stunningly, it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts and to “immediately notify” Samsung that the customer has used third-party parts.

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submitted 5 months ago by Welp_im_damned@lemdro.id to c/android@lemdro.id
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submitted 5 months ago by 0x0@programming.dev to c/technology@lemmy.world
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