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Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.

Transition to paid services

What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.

However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”

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[-] Fester@lemm.ee 109 points 5 days ago

I was considering a Mazda for my next car. Now I’m not.

I live in a place that gets fucking cold in the winter. If the normal fob option were always available and you get the option to pay for the convenience using an app, that would be one thing - though $10/month for that is ridiculous. But removing the fob option and locking this basic feature behind a subscription is exactly the sort of game I don’t want my vehicle to play with me.

Go ahead and sell roadside coverage, parts/repairs, batteries, get royalties from Sirius or whatever for extra cash flow. Make a great app that adds new convenient live-service features and is worth paying for, even. But fuck all these new subscription un-gimping games.

[-] helenslunch@feddit.nl 25 points 5 days ago

I was considering a Mazda for my next car. Now I’m not.

I get it but also Mazda is not the only one doing this. They all are. Your only option would be to buy an older car without connected services and hope that you never need another one.

[-] Fester@lemm.ee 20 points 5 days ago

Toyota, Mazda and Honda are the only makes I’ve really ever considered, or ever plan to consider. Of those 3, Honda has not gone that route yet as far as I know. Correct me if I’m wrong.

[-] fulg@lemmy.world 2 points 4 days ago

Subaru does the same thing, on my car it was free for three years then you pay or lose all connected features. That includes remote start, there is no way to start the car from the keyfob.

[-] dan@upvote.au 1 points 4 days ago

on my car it was free for three years

At least it sounds like they told you this. They probably aligned it with the most common lease period. Mazda just suddenly decided to make it a subscription.

Ideally it should be longer, like 8-10 years.

[-] fulg@lemmy.world 1 points 3 days ago

Yeah it was not a surprise, and I understand someone has to pay for the bandwidth those features use up. But I still resent them for making remote start app-only.

I am otherwise happy with the car itself, but this does leave kind of a sour aftertaste. I feel like it’s only going to get worse with my next car…

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this post was submitted on 11 Oct 2024
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