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What stupidly easy tech solution do people gloss over all of the time?
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Rebooting your PC really does fix a lot of issues.
But in Windows, you have to go to a sub-sub-sub-menu of the old control panel, click on a button called "choose what closing the lid does", then on "change settings that are currently unavailable" and then disable "fast startup (recommended)", just to get your pc to reboot properly.
Press windows D to go to desktop and press alt F4 until you get the shutdown menu.