In the interview with 404 Media, Poppy pointed out that Verizon is a multi-billion dollar company and yet still made this mistake. “They need to get their shit together,” she said.

they dont need to get their shit together, they need to be found criminally liable and fined a percentage of their stock price. yep, i said that. fuck your stocks

this would only change if this hit verizon where it hurts.. and i mean hundreds of millions per fucking incident paid to the victim. then Verizon might be tempted to do something.

as it is, they are providing the bare minimum of any service required to achieve the next quarter stock 'value'. any fines are the cost of doing business, and who gets that fine money? not the victim.