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[-] lemann@lemmy.one 55 points 10 months ago

Says a lot about their internal organisation structure for something like this to happen. Intern is the only tolerable excuse here, but even still why would you put a newbie in a position where they could brick thousands of vehicles with a slip of the finger?

I'd expect a tech company like Rivian who happens to sell a vehicle to know better than this 🤦‍♂️

wrong build with the wrong security certificates was sent out

Isn't standard practice to validate signed code first before installing it? Hope the next update allows the car's computer system to check the firmware signature before doing what I assume is an automatic installation...

may require physical repair in some cases

Ouch

[-] AndyLikesCandy@reddthat.com 5 points 10 months ago

Interns do but should not get the level of write access that makes a durable change impacting all customers. Deadlock a server or even wipe SQL tables, this is an outage. Break a customer's configuration, send the wrong client's paperwork, again small scale problem you can deal with. Interns don't change company policy.

I think it's a more foundational architecture question: why do you push builds to all customers at once without gating it by SOMETHING that positively confirms the exact OTA update package has been validated? The absolute simplest thing I can think of is pushing to 1 random car and waiting for the post-install self tests to pass before pushing to everyone else. Maybe there's actually no release automation?? But then you make it safe a different way. It's just defensive coding practice, I'm not even a CS degree but learned on the job something always breaks so you generally account for the expectation that everything will fail by making a fail-safe just so the failure is not spectacular. Nothing fancy, just enough mitigation to keep the fuck up from eating into your weekend if it happens on a Friday.

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this post was submitted on 15 Nov 2023
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